Agency Praised for Texas Quality Award

Thursday, May 26, 2011

AUSTIN - The House of Representatives of the 82nd Texas Legislature presented House Resolution No. 1793 (HR 1793) today, recognizing the Texas Department of Licensing and Regulation (TDLR) as a distinguished recipient of the Quality Texas Foundation 2011 Progress Level Award for Performance Excellence, and also, for its well-earned designation as a Top Midsize Employer in the Austin American-Statesman 2010 Top Workplace survey.

The Texas Quality Foundation Progress Level Award is presented to model private and public sector organizations that demonstrate sound, balanced approaches to organizational management and performance. TDLR earned the confidence of government leaders and the citizens of Texas by the demonstration of these qualities, and the successful implementation of new and transferred programs. The Department has successfully illustrated its ability to license and regulate a wide variety of industries by:

  • The statewide licensing and regulation of electricians in 2003,
  • The implementation of the transfer of the responsibilities of the Board of Barber Examiners and Texas Cosmetology Commission to TDLR in 2005,
  • The successful transfer of the Towing and Vehicle Storage Facilities programs from the Texas Department of Transportation in 2007 and,
  • In 2009 the transfer of the Polygraph Board and the former Board of Tax Professional Examiners to TDLR.

In the fall of 2010, TDLR received recognition as a Top Midsize Employer by the Austin American-Statesman. It was nominated for the honor by two of its employees. TDLR achieved the highest survey response of any employer; 94 percent of the staff responded to the questionnaire.

"I am humbled by the praise bestowed on TDLR today but it is the staff who deserves today's honor, states Bill Kuntz, executive director of TDLR. "Working as a team to deliver superior customer service, compliance and enforcement of industry laws and rules, and low-cost fees is the result of the work of every member of the agency."

The Texas Department of Licensing and Regulation serves as the state's umbrella occupational regulatory agency and is governed by a seven-member commission appointed by the governor. The Department strives to foster a fair and efficient regulatory environment and ensure public safety while overseeing 29 statutes, and more than 630,000 licensees. TDLR's functional alignment organizes staff into work groups by tasks or function, rather than sole statutory programs as in standalone agencies, which allows the agency to operate in a much more cost effective and fiscally efficient manner.

For more information about the 29 statutes visit www.license.state.tx.us or view the resolution at http://www.legis.state.tx.us/tlodocs/82R/billtext/html/HR01793F.htm.