TDLR Finds Violations

Wednesday, May 25, 2011

The Texas Department of Licensing and Regulation (TDLR) investigated complaints against O'Connor and Associates and determined the Houston property tax consulting firm had:

  • Filed property tax protests without the homeowners' consent,
  • Failed to appear at scheduled tax protest hearings on behalf of clients, and,
  • The company failed to exercise reasonable care and diligence to prevent employees under its supervision from engaging in conduct violating the Texas Property Tax Consultants laws and rules.

TDLR levied a $250,000 administrative penalty against O'Connor & Associates and ordered the company to maintain a record, for five consecutive tax years, of:

(a) The name and address of all clients to whom the company sent a Notice of Protest, the date the notice was sent and the response, if any, from the client; and, the name and address of all clients the Respondent sent a Notice of Expiration of Appointment of Agent and the date sent. Upon written request from TDLR the Respondent will provide the Department a copy of the records.

(b) All notices from clients terminating services and acknowledgements of same, including dates sent;

(c) The name and address of clients who authorized O'Connor & Associates to attend a formal hearing on an unresolved property tax protest on their behalf but the company failed to attend.

The company is also ordered to comply with the Agreed Order and all applicable laws, rules and regulations. Failure to do so could result in additional penalties and possible license revocation or denial.

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